Indigo Dealer Operations

Your systems. Your sales team. One accountable customer journey.

One connected dealer platform, managed BDC and operating intelligence layer — from vehicle acquisition and reconditioning through stock publishing, enquiry response, test drive, sale and retention.

34%

of surveyed customers did not receive a response within 24 hours

34%

of leads arrived outside normal business hours

43%

of customers remained in-market 14 days after their first enquiry

Source: Carsales for Business, "Taking the lead: is your dealership leaving sales on the table?" — Australian survey findings based on 32,000 respondents, 2024/2025.

You do not always need more leads. You need more from the leads you already have.

Connect first. Prove value. Then upgrade.

Indigo works beside your existing systems from day one — no forced, high-risk replacement.

1

Connect

Integrate with your existing DMS, CRM, website, telephony, calendars, lead sources and stock feeds.

2

Upgrade

Add Indigo modules where current tools or workflows are weak — BDC, test drives, reconditioning, reporting, stock publishing.

3

Complete

Move to the full Indigo dealer operating suite as a modular replacement or greenfield platform, on your timeline.

An Indigo Business Development Centre agent managing dealer enquiries by phone

Built by a dealer operator

Indigo Automotive is being built by Daniel Smart after 25 years across automotive sales and dealership management — not a generic outsourced call centre, but an extension of the dealership team that understands the floor, the CRM and what a genuinely qualified appointment looks like.

Ask Indigo